Thank you for using Toki!
Toki refers to the Toki service owned and operated by Orion Arm Pte. Ltd. or our affiliated companies (referred to as 'we', ‘us’ or ‘our’ hereafter). When you use the Toki service, including our software, data, documents, and website, these Terms of Use apply. By using our service, you acknowledge and agree to comply with these terms and with the provisions of the European Union Artificial Intelligence Act (the "EU AI Act") to the extent applicable to your use of our services.
Registration and Access
You must be a certain age or older to use the Services (at the age of 13 in the U.S., at the age of 16 in Europe, and at the age of 11 in Thailand). If you are under 18 you must have your parent or legal guardian’s permission to use the Services. If you use the Services on behalf of another person or entity, you must have the authority to accept the Terms on their behalf. You must provide accurate and complete information to register for an account. You may not make your access credentials or account available to others outside your organization, and you are responsible for all activities that occur using your credentials.
Usage Requirements
(a) Use of Services. You may access, and we grant you a non-exclusive right to use, the Services in accordance with these Terms. You will comply with these Terms and all applicable laws when using the Services. We and our affiliates own all rights, title, and interest in and to the Services.
(b) Feedback. We appreciate feedback, comments, ideas, proposals and suggestions for improvements. If you provide any of these things, we may use it without restriction or compensation to you.
(c) Restrictions. You may not (i) use the Services in a way that infringes, misappropriates or violates any person’s rights; (ii) reverse assemble, reverse compile, decompile, translate or otherwise attempt to discover the source code or underlying components of models, algorithms, and systems of the Services (except to the extent such restrictions are contrary to applicable law); (iii) send us any personal information of children under 13 or the applicable age of digital consent. You will comply with any rate limits and other requirements in our documentation.
(d) Third Party Services. Any third party software, services, or other products you use in connection with the Services are subject to their own terms, and we are not responsible for third party products.
Content
(a) Your Content. You may provide input to the Services (“Input”), and receive output generated and returned by the Services based on the Input (“Output”). Input and Output are collectively “Content.” As between the parties and to the extent permitted by applicable law, you own all Input. Subject to your compliance with these Terms, Toki hereby assigns to you all its right, title and interest in and to Output. This means you can use Content for any purpose, including commercial purposes such as sale or publication, if you comply with these Terms. Toki may use Content to provide and maintain the Services, comply with applicable law, and enforce our policies. You are responsible for Content, including for ensuring that it does not violate any applicable law or these Terms.
(b) Use of Content to Improve Services. We may use Content from Services to help develop and improve our Services. If you do not want your Content used to improve Services, please email us at service@yestoki.com. Please note that in some cases this may limit the ability of our Services to better address your specific use case.
(c) Accuracy. Artificial intelligence and machine learning are rapidly evolving fields of study. We are constantly working to improve our Services to make them more accurate, reliable, safe and beneficial. Given the probabilistic nature of machine learning, use of our Services may in some situations result in incorrect Output that does not accurately reflect real people, places, or facts. You should evaluate the accuracy of any Output as appropriate for your use case, including by using human review of the Output.
Intellectual Property
Toki represents the culmination of significant investment, research, and development by us. As such, all intellectual property rights associated with Toki, including but not limited to copyrights and trademarks, belong exclusively to us. This intellectual property encompasses the codebase, algorithms, designs, user interfaces, and any other creative elements that constitute Toki.
- Ownership Rights. By asserting ownership of the intellectual property rights, we retain the exclusive authority to control and manage the use, distribution, and modification of Toki. This ensures that we maintain its competitive edge in the market and protects the innovative contributions made by its team members.
- Restrictions on Use. Users of Toki are granted a limited, non-exclusive license to access and use the system for its intended purposes in accordance with the Terms of Use. However, users are explicitly prohibited from engaging in any activities that would infringe upon our intellectual property rights. Specifically:
(a) Reproduction. Users may not reproduce Toki in whole or in part without prior written consent from us. This includes copying the source code, replicating the user interface, or duplicating any other elements of the system.
(b) Distribution. Users may not distribute Toki to third parties without prior written consent from us. This includes sharing access credentials, providing copies of the system, or otherwise facilitating unauthorized use of the intellectual property.
(c) Modification. Users may not modify Toki in any way without prior written consent from us. This includes altering the codebase, customizing the functionalities, or making any other changes to the system's design or operation.
- Enforcement. We reserve the right to take legal action against any individual or entity found to be infringing upon its intellectual property rights. This may include seeking damages, injunctive relief, or other remedies available under applicable laws and regulations.
Security and Data Protection
(a) Security. You must implement reasonable and appropriate measures designed to help secure your access to and use of the Services. If you discover any vulnerabilities or breaches related to your use of the Services, you must promptly contact Toki and provide details of the vulnerability or breach.
(b) Processing of Personal Data. If you use the Services to process personal data, you must provide legally adequate privacy notices and obtain necessary consents for the processing of such data, and you represent to us that you are processing such data in accordance with applicable law.
Term and Termination
(a) Termination; Suspension. These Terms take effect when you first use the Services and remain in effect until terminated. You may terminate these Terms at any time for any reason by discontinuing the use of the Services and Content. We may terminate these Terms for any reason by providing you at least 30 days’ advance notice. We may terminate these Terms immediately upon notice to you if you materially breach Sections 2 (Usage Requirements), 5 (Security and Data Protection) or 14 (General Terms), if there are changes in relationships with third party technology providers outside of our control, or to comply with law or government requests. We may suspend your access to the Services if you do not comply with these Terms, if your use poses a security risk to us or any third party, or if we suspect that your use is fraudulent or could subject us or any third party to liability.
Disclaimer of Warranties; Limitations on Liability
(a) Disclaimer. THE SERVICES ARE PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED.
(b) Limitations of Liability. NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
Multi-Modal Functionality
Toki offers multi-modal functionality, allowing users to interact via voice commands, text input, and other supported modalities. Users understand that the accuracy of AI responses may vary based on input and environmental factors.
AI-Driven Alerts and Reminders
Toki utilizes artificial intelligence to provide personalized alerts and reminders based on user preferences and historical data. While Toki strives for accuracy, Toki is not liable for any errors or omissions in the alerts or reminders provided by the AI system.
Streamlined Handling of Complex Tasks
Toki simplifies complex tasks by leveraging AI algorithms to automate and optimize processes. Users acknowledge that the effectiveness of task handling may depend on various factors, including data quality and system performance.
Seamless Integration
Toki seamlessly integrates with compatible devices and platforms without the need for additional downloads or installations. However, Toki does not guarantee compatibility with all devices and platforms.
Group Chat Support
Toki facilitates group communication through its chat support feature. Users are responsible for their conduct in group chats and must adhere to our guidelines.
Synchronisation Across Devices
Toki synchronises user data and settings across multiple devices for a seamless user experience. Users understand that synchronisation may be subject to network availability and device compatibility.
General Terms
(a) Relationship of the Parties. These Terms do not create a partnership, joint venture or agency relationship between you and Toki or any of Toki’s affiliates. Toki and you are independent contractors and neither party will have the power to bind the other or to incur obligations on the other’s behalf without the other party’s prior written consent.
(b) Use of Brands. You may not use Toki’s or any of its affiliates’ names, logos, or trademarks, without our prior written consent.
(c) Copyright Complaints. If you believe that your intellectual property rights have been infringed, please email us at contact@yestoki.com. We may delete or disable content alleged to be infringing and may terminate accounts of repeat infringers.
Written claims concerning copyright infringement must include the following information:
A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest;
A description of the copyrighted work that you claim has been infringed upon;
A description of where the material that you claim is infringing is located on the site;
Your address, telephone number, and e-mail address;
A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
(d) Assignment and Delegation. You may not assign or delegate any rights or obligations under these Terms, including in connection with a change of control. Any purported assignment and delegation shall be null and void. We may assign these Terms in connection with a merger, acquisition or sale of all or substantially all of our assets, or to any affiliate or as part of a corporate reorganization.
(e) Modifications. We may amend these Terms from time to time by posting a revised version on the website, or if an update materially adversely affects your rights or obligations under these Terms we will provide notice to you either by emailing the email associated with your account or providing an in-product notification. Those changes will become effective no sooner than 30 days after we notify you. All other changes will be effective immediately. Your continued use of the Services after any change means you agree to such change.
(f) Notices. All notices will be in writing. We may notify you using the registration information you provided or the email address associated with your use of the Services. Service will be deemed given on the date of receipt if delivered by email or in-product notification.
(g) Waiver and Severability. If you do not comply with these Terms, and Toki does not take action right away, this does not mean Toki is giving up any of our rights. If any part of these Terms is determined to be invalid or unenforceable by a court of competent jurisdiction, that term will be enforced to the maximum extent permissible and it will not affect the enforceability of any other terms.
(h) Entire Agreement. These Terms and any policies incorporated in these Terms contain the entire agreement between you and Toki regarding the use of the Services and, other than any Service specific terms of use or any applicable enterprise agreements, supersedes any prior or contemporaneous agreements, communications, or understandings between you and Toki on that subject.
(i) Governing Law and Dispute Resolution. Any dispute, controversy, or claim arising out of or relating to this Agreement, including its formation, interpretation, breach, termination, or validity, shall be referred to and finally resolved by arbitration in Singapore. The arbitration shall be conducted in accordance with the rules of the Singapore International Arbitration Centre (SIAC) in force at the time of the dispute, by a tribunal consisting of one arbitrator appointed in accordance with the said rules. The language of the arbitration shall be English.
Prohibited Practices
Toki strictly adheres to the regulations outlined in the EU AI Act and refrains from engaging in any practices that are prohibited by the Act. These prohibited practices include but are not limited to:
(a) Behavior Manipulation. Toki does not engage in any form of behaviour manipulation, coercion, or persuasion that could influence users in a deceptive, exploitative, or unethical manner. The system operates transparently and ensures that users are not subject to manipulative tactics that compromise their autonomy or decision-making abilities.
(b) Exploitation. Toki does not exploit vulnerabilities in users or intentionally cause harm, whether physical, psychological, financial, or otherwise. The system is designed to prioritize user welfare and safety, and any features or functionalities are developed with ethical considerations to prevent exploitation and protect user rights and interests.
User Obligations. In addition to Toki adhering to the regulations of the EU AI Act, users are also required to uphold certain obligations to maintain the integrity and security of the system. These obligations include:
(a) Compliance with Terms. Users shall comply with the Terms of Use and all applicable laws and regulations when accessing or using Toki. This includes refraining from engaging in any activities that could compromise the integrity or security of the system.
(b) Responsible Use. Users are responsible for their actions when using Toki and shall not engage in any conduct that could harm the system or its functionality. This includes refraining from attempting to circumvent security measures, introduce malicious code, or engage in any other activities that could disrupt or compromise the system's operation.
(c) Reporting Concerns. Users are encouraged to report any concerns or suspected violations of the Terms of Use or the EU AI Act to Toki. This includes any instances of behaviour manipulation, exploitation, or other prohibited practices observed while using the system.
By adhering to these guidelines and working collaboratively with users, we aim to ensure that Toki operates in compliance with the EU AI Act and maintains the trust and confidence of its users.
有料サービス
A. 請求ポリシー。 サービスの特定の側面は、料金またはその他の料金で提供される場合があります。有料のサービスを利用することを選択した場合、適用される価格と支払い条件に同意するものとします。当社の価格および支払い条件は、ここに参照として組み込まれています。Tokiは、新しいサービスを追加料金で提供したり、既存のサービスの料金を追加または改定することができますが、サービスの利用について特定の期間とサブスクリプション料金（セクションBで定義）を提供した場合、その期間についてはサブスクリプション料金が適用されることに同意します。価格および支払い条件の変更は、これらの条件に記載された通りにあなたに通知された後の請求サイクルから有効となります。
B. 「サブスクリプション料金」 は、サービスの特定の部分へのサブスクリプションとして支払う定期的な金額を意味します（該当する場合、あなたのチームスポンサーが支払います）。
C. サブスクリプション a. 自動更新。サブスクリプションは、自動更新サブスクリプションの形式で提供されます。あなたのサブスクリプションは、サブスクリプションの初期期間と同じ長さの後続の期間（各期間を「サブスクリプション期間」と呼びます）で自動的に更新されます。ただし、これらの条件のセクションC(c)に記載された解約手続きに従って適用サブスクリプションを解約するまでです。サービスの無料トライアルにサインアップしている場合、あなたのサブスクリプション（および最初のサブスクリプション期間）は、その無料トライアルの終了時に開始されます。
b. 自動請求およびポリシー。サブスクリプションを購入するとき、あなたは明示的に認識し、同意することになります：(i) Tokiおよび/またはその第三者の支払いプロセッサーが、各サブスクリプション期間の開始時に、適用されるサブスクリプションのサブスクリプション料金、適用される税金、およびサブスクリプションの購入および使用に関連して発生する可能性のあるその他の料金を請求することを認可されています。これは、あなたのサブスクリプションが続く限り、これらの条件の条項および条件に従って調整されることがあります。そして、(ii) あなたのサブスクリプションは、これらの条件のセクションC(c)に指定された通知期間を含むあなたのサブスクリプションの解約、またはこれらの条件に従ってサブスクリプションまたはサービスへのアクセスの停止、中断、または終了のいずれかが先に来るまで継続します。請求額はプロモーションオファー、サブスクリプション料金の変更、適用税の変更により異なる場合があり、変更された金額の請求を認可します。
c. 解約手続き。任意のサブスクリプションを解約するには、次のサブスクリプション期間の開始前日までに、サービスの適切な機能を使用するか、billing@yestoki.comまでご連絡ください。現在のサブスクリプション期間の終了までサブスクリプションへのアクセスが継続されます。
d. 解約；払い戻し。あなたは、あなたの単独の裁量で、ユーザーアカウントまたは任意のサブスクリプションを解約することができます。購入は返金不可です。Tokiは返金義務を負いませんが、独自の裁量で返金することがあります。前述の文に従って、あなたが認識し、同意することは、(i) Tokiがあなたのサブスクリプション、ユーザーアカウント、またはこれらの条件を停止または終了した場合、または (ii) あなたがサブスクリプションを解約した場合、そのような停止、終了、または解約に対して返金は受けられず、サブスクリプションの未使用時間、サブスクリプションに関連する事前支払い、サービスの任意の部分のライセンスまたはサブスクリプション料金、ユーザーアカウントに関連するコンテンツまたはデータ、またはその他のものに対して返金は受けられません。
D. 支払情報; 税金。サービスのサブスクリプション料金の支払いやその他の金銭取引の際には、名前、請求先住所、クレジットカード情報などの一般的な請求情報を提供するよう求められる場合があります。サービスとの金銭取引に関連して提供する情報は、正確で完全で現在のものでなければなりません。サービスとの金銭取引に使用される支払方法のユーザーによって発生したすべての料金を、当該料金が発生した時点の価格で支払うことに同意します。ここに、指定された支払方法またはクレジットカードまたはデビットカードを通じて、直接または間接的に第三者の支払処理業者を通じて、当該金額の徴収を認可します。サブスクリプション料金の徴収に関連して銀行によって課される可能性のある料金を制御することはできませんし、この点に関して一切の責任を免責します。第三者の支払処理業者に誘導される場合、その第三者のサービスの使用に関する規約およびその第三者の個人情報収集慣行に従うことになります。その第三者のサービスを使用する前に、そのような規約およびプライバシー通知を確認してください。一般的な内容を限定することなく、サービスを使用することにより、Stripeのサービス契約および当社が随時単独の裁量で契約する可能性のある他の第三者支払処理業者のサービス規約に拘束されることに同意することを認識し理解します。第三者の支払処理業者は、サブスクリプション料金を支払う際に第三者料金を徴収し保持する可能性があることを認識し理解します。ここに定めるものを除き、サブスクリプション料金は返金不可です。誤って請求されたと考え、返金を要求したい場合は、billing@yestoki.comまでご連絡ください。サービスとの金銭取引に関連して適用される税金をすべて支払います。
E. 無料トライアル。 当社は、独自の選択と裁量により、特定のサービスの一部に無料トライアルを提供する場合があります。無料トライアルに登録されている場合、無料トライアル期間が終了した後の最初のサブスクリプション期間の最初の日に、およびその後の各繰り返し請求日に、ここに定める条件に従ってお支払い方法に自動的に請求されます。お支払い方法への請求を避けたい場合は、無料トライアル期間の最終日に無料トライアルをキャンセルする必要があります。無料トライアルをキャンセルすると、キャンセルは直ちに有効になる場合があります。サービスを通じて提供されるオファー、サブスクリプションのオファーを含むがこれに限定されないオファーは、いつでもおよび随時変更される可能性があることを認識し同意します。
Data Processing and Privacy
We prioritise the protection of user data and are committed to upholding the highest standards of privacy and data security. Our data processing practices are governed by our Privacy Policy, which forms an integral part of these Terms of Use.
Contact Us
If you have any questions or suggestions about our Terms of Use, do not hesitate to contact us at contact@yestoki.com.
Acknowledgement and consent
By visiting our website, accessing or using any of our products, services, information, content, features or premises, you acknowledge that you have read and understood these Terms of Use and you accept the practices and terms as set out herein.